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Return Policy

KNOW OUR RETURN POLICIES

Change of Mind

At Twinkie Bubz, we do not offer a refund for a change of mind purchases. However, we are happy to provide an exchange if you have changed your mind on items that are unworn, unwashed and in the original condition within 14 days of purchase with the original purchase receipt.

Faulty Items

Refunds or exchanges will be provided with proof of purchase on any faulty merchandise within a reasonable time frame. Refunds will be provided in the same form as your original receipt. Twinkie Bubz will only offer an exchange or refund if the goods are:

  • Returned within a reasonable period of 30 days from the time of purchase.

  • Provided with evidence of purchase (receipt)

  • Upon assessment that the item is faulty


An exchange or refund will not occur if the item was caused by the wearing of or incorrect caring of the item.

Please note: If the item was sent via mail. For refunds or exchanges, the buyer will be responsible for postage fees. Please make sure that returns are packaged securely in a box and are posted using a traceable method (such as Registered Post). Please note we take no responsibility for items lost in transit. Exchanges are only processed once goods have been received, inspected and confirmed as resellable.

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